WHATSAPP BUSINESS

Receive WhatsApp Business voice messagesand reply calmly on your PC.

Stop refusing voice messages or asking customers to type everything out. With Transcribe by FabriScribe, you transcribe WhatsApp Business audio in WhatsApp Web and reply with more confidence.

Customer voice messages as text on PC, built for WhatsApp Business support.
WhatsApp Web demo

The customer sends audio. You read before replying.

The voice message arrives in WhatsApp Business, Transcribe by FabriScribe turns it into text in WhatsApp Web, and you reply calmly without stopping support to listen to everything.

🎧Receive the audio from the customer in WhatsApp Business.
📝Transcribe in the browser using WhatsApp Web.
🔎Copy important details for replies, records, or review.
Reply faster during customer service.
* visual demo of the experience inside WhatsApp Web.

Stop letting voice messages slow down support

Receive voice messages normally, read the content as text, and reply with more organization in WhatsApp Web.

Accept audio without losing rhythm

The customer can send audio. You transcribe it, read it on your PC, and reply calmly without asking them to type everything again.

Support in WhatsApp Web

The workflow happens on the computer, inside the browser-based support flow your team already uses.

More control for the team

Text makes it easier to find details, copy excerpts, record information, and hand off support clearly.

🧩 Extension for Chrome and Edge
Install the browser extension and transcribe WhatsApp Web audio in a few clicks.

Plans to transcribe WhatsApp audio

Choose an option that matches your audio volume and support routine.

Free trial
Get minutes to try now
No card. No commitment. Use it to test audio transcription in WhatsApp Web.
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Questions about voice messages in WhatsApp Business

Stop asking customers to type everything out: with Transcribe by FabriScribe, your team can receive WhatsApp Business audio, read it as text, and reply calmly in WhatsApp Web.

Main questions Compatibility Privacy Plans and trial
How does Transcribe help with WhatsApp Business?

It turns customer voice messages into text through WhatsApp Web. You read the content on your PC, find important details, and reply without interrupting support to listen to everything.

Do I need to refuse customer audio?

No. The goal is exactly the opposite: accept voice messages while keeping support organized. Receive the audio, transcribe it, read it calmly, and reply better.

Does WhatsApp Web already provide native audio transcription?

WhatsApp Web does not natively provide audio transcription for this computer-based support flow. Transcribe by FabriScribe adds its own browser layer to cover that need.

Does it depend on WhatsApp native transcription?

No. Transcribe by FabriScribe uses a browser extension to create its own transcription workflow inside WhatsApp Web. It does not unlock or modify internal WhatsApp features.

Do I need to install a mobile app?

No. Transcribe by FabriScribe runs on the computer, with WhatsApp Web in a compatible browser.

Does it work on iPhone or Android?

It is not an iPhone or Android app. The use happens on the computer, with WhatsApp Web open in the browser.

Do I need to forward the audio to a number or bot?

No. Transcription happens in the WhatsApp Web workflow, without sending customer audio to an unknown number or external bot.

Can it transcribe long customer audio?

Yes. Long audio can be transcribed as long as there are balance/minutes available and the file can be technically processed.

Is there a free trial?

Yes. Transcribe offers free minutes to test transcription on WhatsApp Web. The amount shown on the page follows the service’s current configuration.

Do I need a card to test it?

No. The free trial does not require a card. Payment details are only needed if you decide to subscribe to a plan.

Can I copy the transcribed text?

Yes. You can copy the text to reply to the customer, save it in your CRM, keep it in the history, forward it internally, or check details.

What about privacy for customer audio?

To generate the transcription, the audio needs to be processed by the service technology. The user must have authorization or a legal basis when third-party content is involved, follow applicable privacy rules, and use the information appropriately. The advantage is avoiding forwarding the audio to unknown numbers or external bots.

Is it an official WhatsApp tool?

No. Transcribe by FabriScribe is independent and is not affiliated with, sponsored, endorsed, or administered by Meta/WhatsApp.

Can it serve teams with more than one agent?

Yes. It can serve teams using the same number and also additional numbers, according to the subscribed plan, available add-ons, balance/minutes, and account permissions.

Who is this page for?

For businesses and professionals that use WhatsApp Business as a support channel and want to stop losing time with long voice messages without asking customers to write everything again.

STOP REFUSING AUDIO Receive the customer audio. Read it as text before replying. With Transcribe by FabriScribe, voice messages stop blocking WhatsApp Business support.
CUSTOMER AUDIO AS TEXT

Stop asking customers to type everything out. Transcribe in WhatsApp Web and reply calmly.

Customers send audio because it is faster for them. Transcribe by FabriScribe helps your team receive that message, turn it into text, and reply with organization on the computer.

When audio stops being a support problem

Instead of refusing audio or listening to long messages while support queues grow, your team can read the transcription, identify the key point, and reply more clearly.

  • The customer can still send voice messages.
  • The team reads the content as text in WhatsApp Web.
  • Support becomes calmer, easier to track, and better organized.

No need to ask again

Receive the audio and turn the content into text before replying.

Fewer interruptions

Read the message on your PC without stopping the whole routine to listen to the full audio.

Calmer replies

Use the text to check customer data, dates, amounts, and requests.

Open WhatsApp Web

Use the computer to access the support account.

Install the extension

Add Transcribe by FabriScribe to a compatible browser.

Open the customer chat

Go to the chat that received the voice message.

Transcribe and reply

Read the text, copy what matters, and continue the support flow.

💻

Support

Read customer audio without interrupting operations.

🏢

Sales

Extract order details, questions, quotes, and negotiation points.

🎧

Help desk

Understand the reported issue faster.

🔒

Offices and clinics

Record relevant information received by voice message.

🧩

Teams

Share useful excerpts with other responsible people.

History

Use the text for later reference in the workflow.

Stop refusing audio in WhatsApp Business.

With Transcribe by FabriScribe, you receive voice messages, read the content as text on PC, and reply calmly in WhatsApp Web.

Try now

About Transcribe by FabriScribe

Transcription to support customers better in WhatsApp Business.

Transcribe by FabriScribe is built for teams that support customers through WhatsApp Business and need to turn customer audio into text in WhatsApp Web. The idea is simple: receive any audio, read calmly, register what matters, and reply better.